How can retailers address the challenges of customer experience?

cover white paper retail

Already a fast-growing sector, e-commerce has seen, during the first lockdown,  the equivalent of 10 years of growth in just three months, according to McKinsey & Company.

With the pandemic and the dominance of e-commerce, already underway changes have accelerated, leading to unparalleled digitalization and process review.

 

In an increasingly unstable market, where opportunities are becoming rare, how can companies satisfy an increasingly demanding customer while keeping costs down? How can the supply chain deliver a satisfactory customer experience?

Download your copy:



Learn everything about :

Digitalizion

To better anticipate demand

The best practices

To get you into the race

Resilience and visibility

To address retail challenges

You would also like

Data analysis

Are you utilizing your data correctly?

Statistically, around 2.5 quintillion bytes of data are created every day. Data-centric decision-making companies are 12.5% more profitable than their counterparts but only 11% of companies do so.

Learn more

CPFR

No place for Collaborative Planning Forecasting and Replenishment (CPFR)?

CPFR is a collaborative supply chain strategy adopted by large distributors and their even bigger suppliers. But after more than 20 years of decline, what can we say about these projects today?

Learn more

mature and synchronised supply chain

Discovering a mature and synchronised supply chain

In this white paper, test your supply chain's maturity and discover how to build a resilient and perennial supply chain to gain maturity in 3 steps.

Learn more