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If Covid has changed our lives and consumption habits, what can we say today after more than three years of hindsight?

While a return to the past seemed possible during the first months of the health crisis, it is no longer the case.

And even if, like beauty products or luxury goods, a return to normal is observed, most of the market shares gained in other sectors have been perpetuated. 95% of purchases will be made online by 2040!

Good control over logistical flows, supplies, transport, or storage costs, gives the company the opportunity to stand out and build customer loyalty.

So how do you make your supply chain the keystone of the customer experience?

Learn in this white paper about:

  1. Customers new expectations
  2. The future of supply chain
  3. Links between supply chain and customer experience

Download your copy!